Minium delivery charge £3, all delivery charges are calcuated by the weight of the total order.
Delivery time is between 3 to 5 days, if you require an earlier delivery please contact us by email or telephone. Please note that an extra charge will be apply for a quicker delivery.
Currently we can only deliver inside the UK.
Our returns policy applies to products purchased from us. In addition to your 14 day returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Our 14 day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty. We are unable to exchange items that are not damaged, defective or incorrect. In the event of Chapman House Ltd sending you a replacement for a damaged, defective or wrong item, you must return the item to Chapman House Ltd within 14 days. Chapman House Ltd reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within 14 days of the date on which Chapman House Ltd confirms we will issue a replacement. This returns policy does not affect your statutory rights.
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enable our website to recongise you each time you come back and visit our website.
If you wish to change your computer setting to reject cookies so the following information can't be seen. Most browers will let you change your settings by doing the following:
Click "tools","internet options","privacy" then selecting "block all cookies"
Once this setting has been changed it will apply to all website, untill the setting is changed back or reset.
Please note that your information will not be passed on to any third parties.
All payments made through the website go through the secure payment serivce of Paypal then directly to Chapman House LTD. No third party will have access to your personal information.